1. Overview
This Refund Policy governs purchases, subscriptions, and billing for iBankData services available through ibankdata.com and api.ibankdata.com.
By subscribing to a paid plan, you agree to this Refund Policy.
2. Subscription Plans
iBankData offers subscription-based access to API services and related platform features. Subscription plans may include monthly quotas, rate limits, premium endpoints, analytics, and other platform capabilities.
Subscription pricing and limits are displayed during checkout and inside the user dashboard.
3. No Refund Policy
All subscription payments made to iBankData are final and non-refundable.
We do not provide refunds or credits for:
- Partial subscription periods
- Unused API requests or quota
- Downgrades during a billing cycle
- Account inactivity
- Accidental purchases
- Failure to cancel before renewal
Users are responsible for reviewing subscription details before completing payment.
4. Subscription Cancellations
You may cancel your subscription at any time from your billing dashboard.
When a subscription is canceled:
- Your subscription remains active until the end of the current billing period
- You will not be charged again after the current billing cycle
- Your plan may revert to the free tier after expiration
Canceling a subscription does not entitle you to a refund for any previously paid amounts.
5. Failed or Disputed Payments
If a payment fails, your subscription may be suspended, downgraded, or canceled until payment is successfully completed.
Fraudulent chargebacks or payment disputes may result in account suspension or permanent termination of access to iBankData services.
6. Policy Changes
We may update or modify this Refund Policy at any time. Changes become effective once published on this page.
7. Contact Us
Questions regarding billing or subscriptions may be directed to: